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Legal Refund Policy | MyeCA.in

Review when a MyeCA service payment may qualify for a refund, which costs are excluded, what evidence is required, and how to submit a request.

Check whether the purchase is covered

Read the refund policy against the service or product purchased, payment date, work already performed, and the reason for the request. Eligibility can depend on the stage of delivery.

Prepare payment and service records

Keep the invoice, payment reference, order or service details, communications, and evidence of the issue. Government fees and completed or consumed work may be treated separately.

Submit a traceable refund request

Submit the request through the stated channel within the applicable period and keep its reference. Ask for clarification when the written policy does not address the purchase status.